Nothing here about how much you have to spend before you become eligible for the 'priority' treatment, but then again being underhand seems to be a company trait as far as O2 goes. And they call it 'Fair Deal'.
Get more when you stay with us
As an O2 Priority List platinum customer, if you're on an 18- or 24-month contract you can get a new phone six months early, or you can choose from:
* One of our 30-day or 12-month simplicity tariffs, which offer the most minutes and texts from £10 a month, or
* A credit on your bill if you don't need a new phone
And when you do renew, you can take your pick of the same offers that our new customers get. We call it Fair Deal.
Some, Steve Alder at O2 to be precise, have said iPhone customers want to be treated differently to everyone else, but going by the above it is O2 that seems to be discriminating against their iPhone customers after luring us in with the in-contract deals on the 3G handset.
An explanation of O2's priority list is available at http://www.o2blueroom.co.uk/o2prioritylist/howitworks.aspx
ReplyDeleteYour priority level gets reviewed every 12 months and is based on your monthly spend.
Blue - up to £35 per month - no early upgrade
Silver - between £35.01 and £50 per month - upgrade one month early
Gold - between £50.01 and £80 per month - upgrade three months early
Platinum - Over £80 per month - upgrade six months early
Now its May 2010, I spend £20 / month, I am a blue customer and I get offered a 1 month early upgrade.
ReplyDeleteOk, wrong forum, not iphone user.. ignore above
ReplyDelete